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My heart rate sensor is always on in my Charge 5

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‎06-19-2025 15:34 - last edited on ‎06-19-2025 20:52 by Fitbit Moderator

‎06-19-2025 15:34 - last edited on ‎06-19-2025 20:52 by Fitbit Moderator

the green light sensor is always on, even when I take my Fitbit off.  

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‎06-19-2025 20:46

‎06-19-2025 20:46

Hey there @michyweaver, welcome to the Fitbit Community.

I really appreciate you taking the time to share this issue with us. Thank you!! 

Let's try enabling or disabling heart-rate tracking. You can do this by following the instructions in this help article!

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