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New Charge 5 battery wont fully charge

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‎01-05-2023 09:03 - last edited on ‎01-06-2023 06:04 by Moderator Alum

‎01-05-2023 09:03 - last edited on ‎01-06-2023 06:04 by Moderator Alum

My Fitbit Charge 5 wont charge up past 44%. 

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‎01-06-2023 06:04 - last edited on ‎12-03-2024 09:58 by Fitbit Moderator

‎01-06-2023 06:04 - last edited on ‎12-03-2024 09:58 by Fitbit Moderator

Hi, welcome back to the Community forums, @Johomeop. 

Thank you for the information provided regarding the issue you're experiencing with the Charge 5.

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they're shared some instructions with you. In this case, they will let you know how to proceed.  

Have a good day. 

Davide | Italian and English Community Moderator, Fitbit


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