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No barcode scan option for food logging

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‎06-27-2023 12:56

‎06-27-2023 12:56

I have a new Charge 5. There doesn’t seem to be a barcode scan option to log food? I’m based in Ireland. Can anyone help?

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‎07-02-2023 11:50

‎07-02-2023 11:50

Hello & welcome @kaysoprano 

The Charge 5 itself does not have a barcode scanner. You need to use the Fitbit app on your phone to log your food using a barcode scan.

  • Scroll to the Food tile and click on it.
  • You should see the barcode icon on the screen. On my Android phone, the icon is in the upper right. 
  • Tap on the barcode icon and give the Fitbit app permission to use the camera, if needed. Now you should be able to use the barcode scanner to log your food. 

This article has more information on: How do I track my food with the Fitbit app 

If this doesn't work, it may be that this feature hasn't been released yet for Ireland. 

Rieko | N California USA MBG PE

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