No call notifications on my Charge 5

[Punky1951]

Why won’t my Fitbit vibrate when I get a phone call?

Moderator edit: subject updated for clarity

[DavideFitbit]

Hello, welcome to the Fitbit Community forums, @Punky1951.  

Thank you for all the information that you've provided regarding the problem that you've been experiencing with your Charge 5.

Before considering other options, make sure to follow all the steps listed here to set up notifications properly and to resolve any problem that may appear with the notifications as well. 

In addition to the steps mentioned earlier, make sure that you have the latest version of the Fitbit app installed and to check all the compatibility requirements here. Keep in mind that you need Android OS 8.0 or higher or Apple iOS 13 or higher on your phone and that you won’t see notifications on your Fitbit device if you turned on the Do Not disturb Icon or Sleep Mode. 

Hope this helps, I'll be around. 

[Punky1951]

Thank you very much. I have followed all the instructions per your reply. I hope this remedies my issue regarding notification settings on my Fitbit Charge 5. Merry Christmas to you. 

[DavideFitbit]

No problem, @Punky1951! 

Let me know if you continue to experience any problem. 

Have a great day.