Food log not working

[Elijen]

I was trying to log my food today and it will not show any food when I put an item in. It will also not show anything in the database when I scan and I know those items are in there. Please help. I have a sense 2 and an apple

[DMM23]

Yep same thing happening to me. Second day of it not working. 

[JRoberts9671]

Thanks for posting. Sorry to hear you are having issues as well. Hopefully a fix or update will be released soon. 

[JRoberts9671]

I tried all of the above and still no barcode scanner and the search function still doesn't work.

[LZeeW]

@sebcarp-71   Yes, this is a widespread issue and Fitbit is aware.

[Papercut3_]

Same here.

[Spetes]

I'm trying to enter food in the log. I click the magnifying glass, and type the food. Nothing happens after that. No foods come up in the list, so I can only log foods on my Frequent, Recent, or Custom. I've restarted my phone & the Versa 2, cleared the cache in the app, uninstalled & reinstalled the app. Nothing has fixed this.

[C66]

I am having the same issue on the Fitbit app.  Very frustrating.

[Maggiej25]

I did all that and nothing happened. It’s gone into the ether. So what did you guys update and forgot to connect the food database? Because it ain’t the community. 

[VNwalking]

My experience also.

Totally non-functional. The app says it's 'undergoing maintenance.' Very frustrating. And completely unsatisfactory. 

[witchlightning]

I've been having the same problem since yesterday. It has not been fixed.

[SaraAnnMarie]

Do we have an ETA as to when this will be resolved? 

[Ahayward57]

Same as all of the previous comments. Food data was working fine Wednesday then Thursday I would type in a good item and nothing. Recent entries I can pull but I can't pull anything new. Try all the task previous commentors have done and nothing.

[LSSwan]

What is the status of this fix?

[JosephineH]

None of the approve recommendations work.  I rely heavily on my food log to track my carbs since I am type 2 diabetic.  Do you have an estimated time for the solution?

[Papercut3_]

I agree! Very frustrating!

[IngeS2981]

Is everyone's food database still not working or is it coming back at all? Have they put out an update? This is ridiculous.  I wanted to go premium again to help through this weight stall but now I'm reconsidering.

[Tacomama]

Mine still isn't working 

[Spetes]

That's when mine started too

[Roberta_86]

Today I’m not able to add any food type on the App.
No one type of food is showed when I try to add something into the research field. I tried to disinstall and download again the app, with no result. How can I solve this issue?
Many thanks 🙂

[SallyMonella]

Still not working for me either 😡