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No heartrate and sleep

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‎12-21-2021 09:41 - last edited on ‎12-28-2021 10:07 by Moderator Alum

‎12-21-2021 09:41 - last edited on ‎12-28-2021 10:07 by Moderator Alum

Hi there,

 

I been wearing my fitbit 24/7 but today I noticed there was no measure for the heartrate. I checked the app and I see it probably stopped working at 2 am since that is when my sleep suddenly stops being recorded as well. 

 

How can I fix this?

 

Julian

 

---------------

 

fixed, remove please

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‎12-28-2021 10:07

‎12-28-2021 10:07

Hi, thank you for sharing all this information about the problem you were experiencing with the Charge 5 and confirming that it's been fixed, @Jaegg. 

 

Have a great day. 😁 

Davide | Italian and English Community Moderator, Fitbit


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