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Not counting exercise

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‎01-08-2022 06:05

‎01-08-2022 06:05

I had a day this week of 204 zone minutes and 2,468 calories burned.  My heart rate was in the fat burn, cardio, and peak ranges for the good part of an hour and half. I got in around 12,244 steps. When I scroll back to that day in the app, I can clearly see all my stats.  Yet the fitbit didn't count that day towards my weekly exercise goal.  It's telling my I have only 2/5 days of exercise when it should be including that day for a total of 3/5 days. 

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‎01-08-2022 06:20

‎01-08-2022 06:20

Hello @Rking22 

 

Do you mean the Exercise bit on your Charge 5?  Is it showing the wrong number?  If you sync your Charge 5 to the App and keep the Bluetooth on for a while and check your Charge 5 again, it hopefully should show up correctly.

 

I have a similar thing in the mornings when my Sleep Score doesn't turn up on my tracker.  If that happens, I switch Bluetooth back on, sync again, and it usually turns up.

 

I hope that helps a bit.

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