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Not synched since 1 pm yesterday, 3/1

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‎03-02-2023 07:08

‎03-02-2023 07:08

Everything looks good but the watch won’t synch with the phone app. Is there something going on?

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‎03-02-2023 07:58 - edited ‎03-02-2023 08:04

‎03-02-2023 07:58 - edited ‎03-02-2023 08:04

Hook up your Fitbit to the charger cable your phone needs to charged at least 50%. . There is a button on the flat part of cable charger. Press 3 times I had the same problem  your Fitbit should reset again. Check that your phone is updated also. Hope it helps out

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‎03-02-2023 08:10

‎03-02-2023 08:10

 

@Kalani53 There's currently a banner on the forums stating that there's an issue on Fitbit's side, see picture below. I suggest waiting until Fitbit resolves the issue and the banner is removed before spending more time on troubleshooting. 

 

Fitbit down_02Mar2023.jpg

Rieko | N California USA MBG PE

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