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Notifications are not coming through my Charge 5

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‎02-11-2023 10:30 - last edited on ‎02-12-2023 09:13 by Fitbit Moderator

‎02-11-2023 10:30 - last edited on ‎02-12-2023 09:13 by Fitbit Moderator

How do I get my charge 5 to alert notifications?   I do not have any buttons like it says in the instructions for restarting.  And the sleep mode is off.

 

Update: Found the button, they should have a picture of that in the descriptions.

 

Moderator Edit: Clarified subject

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‎02-12-2023 09:16 - edited ‎10-18-2024 06:27

‎02-12-2023 09:16 - edited ‎10-18-2024 06:27

Hi there, @Teikato. Welcome to the Community Forums. I'm glad to hear you managed to solve the issue!

For more information about notifications, see How do I get notifications from my phone on my Fitbit device? 

Regarding the picture, please note you can find some images on how to restart your Charge 5 here. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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‎02-12-2023 09:16 - edited ‎10-18-2024 06:27

‎02-12-2023 09:16 - edited ‎10-18-2024 06:27

Hi there, @Teikato. Welcome to the Community Forums. I'm glad to hear you managed to solve the issue!

For more information about notifications, see How do I get notifications from my phone on my Fitbit device? 

Regarding the picture, please note you can find some images on how to restart your Charge 5 here. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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