help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Pace and workout time calculations inaccurate

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-22-2023 16:45

‎11-22-2023 16:45

Until recently, the app was showing my workout time in minutes and seconds. Now it just shows minutes and no seconds. Also, it no longer calculates average pace correctly. My run this morning showed on the app as 3.01 miles and 30 minutes, but it said my average pace was 11 minutes 9 seconds. My average pace should be just under 10 minutes per mile.

Best Answer
0 Votes
1 REPLY 1

‎11-22-2023 16:41

‎11-22-2023 16:41

Until recently, the app was showing my workout time in minutes and seconds. Now it just shows minutes and seconds. Also, it no longer calculates average pace correctly. My run this morning showed on the app as 3.01 miles and 30 minutes, but it said my average pace was 11 minutes 9 seconds. My average pace should be just under 10 minutes per mile.

Best Answer
0 Votes