help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Premium Charge

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎01-03-2023 07:48

‎01-03-2023 07:48

  • Hello I just got my fitbit and it comes with 6months free and I started it and I was charged an 79.90€ fee!! It should be only after 6 months if I liked it
  • please advise
Best Answer
0 Votes
1 REPLY 1

‎01-04-2023 03:48 - last edited on ‎09-05-2024 11:29 by Fitbit Moderator

‎01-04-2023 03:48 - last edited on ‎09-05-2024 11:29 by Fitbit Moderator

@SandrinaTavares Welcome to the Fitbit community!

Sad to hear that there must have gone something completely wrong with your free Fitbit Premium trial. Please contact Fitbit Support directly to get further assistance:

Fitbit Support Contact 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Versa 4, Charge 6, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer
0 Votes