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Promised a charge 5?????

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‎08-23-2023 06:02

‎08-23-2023 06:02

After my charge 5 decided to go blank and doing in the resets so many times which did not work Fitbit agreed to send me a replacement.. sent my blank screen back which was I was told was received and now cannot get any information as what is now happening with the replacement. They won’t answer my emails why???

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‎08-23-2023 14:39

‎08-23-2023 14:39

@fizzicalbeauty , A warm welcome to the Community! Thank you for your message and feedback. 

I requested information about your case, and was informed that you'll receive an email soon with the necessary information. 

Please keep an eye open on your inbox. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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‎08-23-2023 14:39

‎08-23-2023 14:39

@fizzicalbeauty , A warm welcome to the Community! Thank you for your message and feedback. 

I requested information about your case, and was informed that you'll receive an email soon with the necessary information. 

Please keep an eye open on your inbox. 

JuanFitbit | Community Moderator, Fitbit. Hat dir mein Beitrag geholfen dann markier ihn als Lösung und gib mir Kudos !! Habt ihr Tipps um fitter zu werden? Lifestyle Discussion forum.

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