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Real time distance voice cues on app using Charge 5

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‎01-05-2024 06:41 - last edited on ‎01-10-2024 11:59 by Fitbit Moderator

‎01-05-2024 06:41 - last edited on ‎01-10-2024 11:59 by Fitbit Moderator

I have a Charge 5 and Android.  When they changed the app(which I hate!) I can no longer get voice cues or real time distance to tell me how far I've gone DURING a run, walk, hike. Did they remove this option?

 

Moderator edit: edited title to clarity.

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‎01-10-2024 12:04

‎01-10-2024 12:04

Welcome back to the community, @Sydney2000.

Thanks for sharing your situation with the voice cues in the Fibit app using your Charge 5.

My best recommendation would be the following:

- Update your Charge 5.
- Check your Fitbit app is updated, if not, update the app.
- Force quit the app.
- Unistall and reinstall the Fitbit app.

These troubleshooting steps should help you to get this working, let me know how it goes.

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