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Reminders to move are not working on my Charge 5

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‎04-28-2025 08:33 - last edited on ‎04-29-2025 08:03 by Fitbit Moderator

‎04-28-2025 08:33 - last edited on ‎04-29-2025 08:03 by Fitbit Moderator

When I change the times on reminders to move and hit the set goal button, the times do not change.

Moderator Edit: Clarified subject

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Accepted Solutions

‎04-29-2025 08:17

‎04-29-2025 08:17

Hi there, @Gingersnapper. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that you cannot edit the reminders to move. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, I'd recommend trying the following steps in the order listed:

  • Make sure that your Fitbit app is updated
  • Log out of your Fitbit app
  • Force quit the app
  • Log back into your Fitbit app
  • Try updating your reminders to move once again
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

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1 REPLY 1

‎04-29-2025 08:17

‎04-29-2025 08:17

Hi there, @Gingersnapper. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that you cannot edit the reminders to move. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, I'd recommend trying the following steps in the order listed:

  • Make sure that your Fitbit app is updated
  • Log out of your Fitbit app
  • Force quit the app
  • Log back into your Fitbit app
  • Try updating your reminders to move once again
Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
Best Answer
0 Votes