09-06-2024 06:17
09-06-2024 06:17
Starting a few days ago my daily run started showing my "lap" times in measurements that make no sense. The time listed for example is 5'59"/mi * 1.61 mi ... So is Fitbit no longer able to calculate km to mi automatically?
Is anyone else seeing this?
09-07-2024 09:12 - edited 09-07-2024 09:12
09-07-2024 09:12 - edited 09-07-2024 09:12
Yes, my pace calculations are also all incorrect and have disappeared from previous runs. I only have one entry "Lap 1" with numbers that make no sense. This is from a run I did this morning.
09-30-2024 13:19
09-30-2024 13:19
Yes, having exact same issue. Vast majority of time it's something like 5:00 * 1.61 miles but a few times it's been * 1.38. Makes no sense.
10-01-2024 05:33
10-01-2024 05:33
I’m also having the exact same issue. I have done for 3/4 weeks now and have had no resolution. They have said it’s due to an update but still not resolved for me.
10-01-2024 05:46
10-01-2024 05:46
^^ It's been almost a month now with no fix. This is getting frustrating. I still have only a single line under "Pace" with random numbers that don't make sense.
10-01-2024 13:00
10-01-2024 13:00
Still seeing just one line “Lap 1” with random numbers. This is from a run today.
10-06-2024 17:16
10-06-2024 17:16
I have this issue as well my lap times as well since the beginning of October.
I contacted fitbit via the chat and it was worthless.
10-23-2024 19:45
10-23-2024 19:45
I have the same problem. It's frustrating. Argh!!!! Big Companies.
11-05-2024 06:47
11-05-2024 06:47
Is yours still like this?
Mine is still not tracking properly after 2 months and countless times contacting them
11-10-2024 09:25
11-10-2024 09:25
I have the same issue for a few months now. The software is somehow confusing kilometers with miles but settings are fine and trying to change them and then back again isn’t working. Crazy they don’t have a fix yet.
12-09-2024 17:29
12-09-2024 17:29
Mine is doing the same thing and it’s driving me insane!!!