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Setup for Charge 5

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‎07-28-2023 08:15

‎07-28-2023 08:15

I received a replacement Charge 5 and cannot get it set up. Customer support is never available 

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‎07-28-2023 09:45

‎07-28-2023 09:45

Hi @kstande  customer service has been issuing bulletins that they are having higher numbers asking for help, so they are swamped. You just need to set up a replacement as a new device on an existing account. Be sure your phone is compatible

https://www.fitbit.com/global/us/technology/compatible-devices

Stepping in the U.S.A. since September 2013. Android 14

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