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Showering - it started counting my steps AND logged bike exercise

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‎03-26-2022 14:30

‎03-26-2022 14:30

Today, while showering, I noticed that my tracker was logging time on a bike. I turned it off and subsequently deleted the entry from my dashboard. I turned on the 'water lock' while I was showering. I have no idea what that actually does.

It also logged 2,005 steps while I was in the shower. I have no way to delete or edit that from my dashboard. Any advice?

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‎03-28-2022 02:10

‎03-28-2022 02:10

Hello @LincT 

 

The water lock feature lock the screen. It is intended for when using the Charge 5 under water as the pressure of the water can unlock the screen and perform actions. Other people have noticed the same problem as you and AFAIK the best solution is to remove the Fitbit while showering. 

View best answer in original post

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2 REPLIES 2

‎03-28-2022 02:10

‎03-28-2022 02:10

Hello @LincT 

 

The water lock feature lock the screen. It is intended for when using the Charge 5 under water as the pressure of the water can unlock the screen and perform actions. Other people have noticed the same problem as you and AFAIK the best solution is to remove the Fitbit while showering. 

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‎03-30-2022 01:25

In response to SebWotan

‎03-30-2022 01:25

Seb, thanks very much for taking the time to help.

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