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Sleep score is not showing up when I sync my Charge 5 after waking up

My sleep is not coming when I sync it to my phone after I slept. Is gas never happen before when I got.

 

Moderator Edit: Clarified subject.

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Hello @Supercos 

I find it usually takes some time for the sleep data to be generated after syncing with the app on your phone. Did your sleep data & score eventually appear?

Rieko | N California USA MBG PE

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Yes the next day
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Hello @Supercos 

Thanks for letting us know that your sleep score showed up the next day. 

Please keep us posted if you continue to have problems with your sleep score. 

Rieko | N California USA MBG PE

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I have the same issue 3 times this month with no score registered.  They have not shown up yet.

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Hello @TekTech 

Sorry to see that you didn't get your sleep score on 3 days. 

Please give us more details of what you saw for your sleep log/data on those days. What troubleshooting did you try, if any?

Rieko | N California USA MBG PE

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