Sleep tracking not working and I Can't change sleep sensitivity

[MatteoGhinassi]

HI,  I'm having trouble with sleep tracking, which seems really bad to me. Tracking doesn't understand when I actually go to sleep. Yesterday, for example, I went to bed at 11.50pm but he only registered sleep from 3.01am, losing more than 3 hours.

1) Is there a way to force sleep tracking to start?

At least that's how I tell him when to monitor.

2) I can't change the sensitivity state: when I press 'normal,' the choice is not considered and remains on 'sensitive'.

The app is updated to the latest release, I tried to log out and log back in.

How do I resolve the sensitivity change?

 

[JohnnyRow]

Forget sensitivity.  That was mainly just for old times before heart rate tracking, when had to just rely on movement to detect sleep.
First make sure there is not a shorter sleep session there, perhaps starting at 11:50 PM.  If so, delete it.  Then edit the start time of your sleep to 11:50 PM.
Delete and Edit are available from the 3 dots menu at top right of sleep function.  Not ideal solution but sometimes only way to get it right.