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Stuck on timer

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‎02-01-2023 11:41

‎02-01-2023 11:41

I accidentally hit the timer on my charge 5. Now it is stuck there. No matter what I do it will not go back to the clock face. I feel like hitting it with a hammer....

Other than using a hammer, what can I do?

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2 REPLIES 2

‎02-01-2023 12:24

‎02-01-2023 12:24

Have you tried doing a restart using the charging cord? If not, here are the instructions on how to do that
How to Update, Restart, Erase data on Charge 5 

 

Hope that fixes your problem. If not, I suggest contacting Fitbit support, preferably via chat. 

Rieko | N California USA MBG PE

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‎02-01-2023 12:47

In response to RiekoC

‎02-01-2023 12:47

Thank you very much..

I was able to fix the problem. 

A button on the charging cable... I never knew about that. Good to know..

Thanks again

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