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The connector of band breaked Charge 5

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‎10-19-2022 08:03 - last edited on ‎11-06-2024 03:45 by Fitbit Moderator

‎10-19-2022 08:03 - last edited on ‎11-06-2024 03:45 by Fitbit Moderator

Hi, I'm sorry to see that you've experienced this inconvenience with your Charge 5, @Tyskin.

Thanks for sharing these pictures as well. I've gone ahead and sent your information to the Customer Support team for further assistance with this, so you should be getting a reply soon. Keep an eye on your inbox. 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


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