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Time is incorrect Charge 5

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‎04-08-2022 11:43 - last edited on ‎04-13-2022 10:25 by Moderator Alum

‎04-08-2022 11:43 - last edited on ‎04-13-2022 10:25 by Moderator Alum

I have selected manually the time zone in the app. +1 GMT, but afrer syncing still display the earlier setting +8 GMT.

 

 


Moderator edit: subject updated for clarity

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‎04-13-2022 10:24 - last edited on ‎11-19-2024 07:54 by Fitbit Moderator

‎04-13-2022 10:24 - last edited on ‎11-19-2024 07:54 by Fitbit Moderator

Hi, welcome to the Fitbit Community forums, @dosmil_6909. 

Thank you for sharing that you've been having this problem with your Charge 5. 

If you haven't done so already, please try choosing a different time zone, then change it back to your desired time zone and sync your device again to save the changes. If you continue to have this problem, please try restarting your device as well following these steps. 

You can find other important information in how to change the time on your device here.  

I'll be around. 

Davide | Italian and English Community Moderator, Fitbit


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