01-18-2022
23:50
- last edited on
01-19-2022
06:01
by
DavideFitbit
01-18-2022
23:50
- last edited on
01-19-2022
06:01
by
DavideFitbit
I drive a school bus and it tracks thousands of steps while driving. No way to pause tracking. No way to delete steps?
Moderator edit: subject updated for clarity
01-19-2022
06:00
- last edited on
12-06-2024
10:51
by
MarreFitbit
01-19-2022
06:00
- last edited on
12-06-2024
10:51
by
MarreFitbit
Hi, welcome to the Fitbit Community forums, @Mypugtaz.
Thank you for sharing your inquiry about the Charge 5.
As you mentioned earlier, unfortunately it is an expected device behavior at the moment for the device to count steps during a driving activity. There's currently not a Driving Mode feature to avoid these extra steps. However, I do recommend that you vote for this idea posted in the Feature Suggestion board of the Community, since this is helpful for the team of developers to continue to track popularity and demand over time.
Keep in mind that you can’t delete steps and floors; instead, you can log a non-step-based activity such as driving to override the steps or floors recorded; you can check this article for more information. Other users have also found useful to connect the device to the charger while driving, as this prevents the device from counting any steps, but this is more helpful for short drives.
Thank you for taking the time to share your feedback about this. The team of developers continues to work to improve the quality of products and services.
Have a great day.