Unable to get warranty service

[FitbitUser222]

My charge 5 died after less than a year. I am trying to get warranty service. When I search that in help, I end up in loop telling me to first obtain return authorization. The “click here” link to do that takes me back to the search help page with no instructions on how to do that. I understand they designed it that way to frustrate users in hopes they will give up. Can anyone point me in the right direction to get warranty service?

Moderator Edit: Clarified subject.

[Odyssey13 · Accepted solution]

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or X/Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

[FitbitUser222]

Thanks! I wish the instructions just said contact support. Maybe they did? Tried the chat, but ended up just calling. In process now, hopefully will get a replacement, eventually.