help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Unable to scroll to the left on Fitbit charge 5

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎05-12-2022 09:05

‎05-12-2022 09:05

all of the sudden I am unable to scroll to the left to start an exercise or use any of the other features.  I can scroll up and down but not left.  This just started happening.  Any suggestions?  

Best Answer
0 Votes
1 REPLY 1

‎05-13-2022 00:26

‎05-13-2022 00:26

Oh dear @Steph461 

 

That's strange!  One thing to try is restarting it.  From the Clock Face screen scroll down until you get to Settings, tap, then scroll up until you get to Restart Device, follow the instructions.

 

Just in case, it's also possible to reach all of the screens by swiping left or right.

 

I hope that helps a bit.

Best Answer
0 Votes