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Unable to scroll to the left on Fitbit charge 5

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‎05-12-2022 09:05

‎05-12-2022 09:05

all of the sudden I am unable to scroll to the left to start an exercise or use any of the other features.  I can scroll up and down but not left.  This just started happening.  Any suggestions?  

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‎05-13-2022 00:26

‎05-13-2022 00:26

Oh dear @Steph461 

 

That's strange!  One thing to try is restarting it.  From the Clock Face screen scroll down until you get to Settings, tap, then scroll up until you get to Restart Device, follow the instructions.

 

Just in case, it's also possible to reach all of the screens by swiping left or right.

 

I hope that helps a bit.

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