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Unable to sing in to Fitbit App via Android phone

‎05-18-2025 10:35 - last edited on ‎05-19-2025 11:06 by Fitbit Moderator

‎05-18-2025 10:35 - last edited on ‎05-19-2025 11:06 by Fitbit Moderator

Unable to sign in to Fitbit app via Android phone. It stated "Error contacting Recaptcha. Please go back and try again!". My phone is Samsung S24 Ultra, I'm using Fitbit Charge 5.

Moderator Edit: Clarified subject

Best Answer
0 Votes
1 REPLY 1

‎05-18-2025 15:25

‎05-18-2025 15:25

@mountainrivermr 

Have you tried clearing the cache for the Fitbit app on your phone?
Have you restarted your phone?

Gary D.| Feeding Hills, MA MBG PE

Charge HR, Charge 2, Charge 3, Inspire 2, Charge 4, Charge 5, Pixel Watch 2, Pixel Watch 3

Best Answer