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Upgraded to Charge 5 but last 3 years data did not upload

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‎10-12-2022 06:21

‎10-12-2022 06:21

I had to upgrade to get a Charge 5 after a strap broke and Charge 4 no longer available in Queenstown. But after installing the upgrade my new watch has not uploaded my last 3 years of data!   On my profile it shows I have had a subscription since December 2019.  All my data was reading fine on my old Charge 4 including my original Charge 3. My email has stayed the same and my profile shows that. Can I get my old data back?

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