03-13-2023 21:32
03-13-2023 21:32
Went swimming and now my Charge 5 is only showing a white screen. I even did the 3 pulse restart and tried changing the clock face but it has all failed to refresh. Whenever I tried the 3 pulse reset the light just pulses and vibrates but still no face BUT the data is still being recorded on my phone. Btw im located in the Philippines.
03-14-2023 01:18
03-14-2023 01:18
Contact customer service and get your defective charge 5 replaced. It is sold as a swim tracker and unless you dove more than 50 meters deep, is guaranteed to be water resistant.