When will the Charge 5 be available in Medibank?

[Practicalwings]

Knowing that the Australian Post is overloaded with parcels right now and will likely be going to get worse heading towards Christmas, I will like to order Fitbit Charge 5 as a Christmas gift now (rather than later). I found out that Fitbit Charge 5 hasn't been added to the Medibank-Fitbit store and am wondering when will it be available?

I have been told that the Medibank-Fitbit Store is managed by Fitbit.com; so I'm reaching out to your team to see whether you can add it to the Medibank-Fitbit store sooner rather than later. 

Thanks for your attention to this matter. 

Moderator Edit: Clarified subject

[Odyssey13]

Hi @Practicalwings  this is something that we can't help you with on the forums, so I've asked a Fitbit Moderator to stop by to answer that.

[LizzyFitbit]

Welcome, @Practicalwings. It's good to see a new face around. @Odyssey13 Thanks for the heads up!

@Practicalwings Thanks for your interest in the Charge 5. I understand why you'd like to get it early and while there isn't a time frame when you'll see it available in Medibank-Fitbit store, I'd suggest keeping an open communication with them so you can receive further updates about the availability of this tracker. Additionally and if you haven't done so, you can check this with the link which shows some of our authorized retailers in Australia.

Have a good day.

[Practicalwings]

Hi @Odyssey13 and @LizzyFitbit, 

Thank you guys so much for replying to my post, greatly appreciated 😊  

Now Charge 5 is available to be purchased from the Medibank-Fitbit store (woohoo), two days after both of you reply to this post. I'm attributing this outcome to both of you (sincerely thanking you both for this).  I had such a great positive experience here and will definitely be using and visiting the community more often. 

Thank you both again - you did make a difference  😁

Have an awesome weekend guys!

[Odyssey13]

Great news @Practicalwings ! This is a huge forum. Click on the link in my signature for the more social area where people share recipes, workout tips and more. Lots of good ideas and good people here. Glad you're with us.

[LizzyFitbit]

Hi there, @Practicalwings and @Odyssey13.

You're very welcome! I'm glad the Charge 5 is now available and thanks to you for keeping us posted. I'm sure this thread will help many other members who may have the same question. As our friend mention, if you have time check out our Health & Wellness board which is the best place to meet more people and find tips to live a healthy lifestyle. I hope you can keep enjoying the Fitbit experience and participating in the Community Forums.