Where's My Readiness Tile? - Charge 5 - Have Premium

[tcvaldez]

Hello FitBit Community, 

Please help me.  I got the Charge 5 & Premium membership specifically for the Readiness Score.  I've worn it religiously everyday since I got it (8 days ago), including during sleep.  I do take it off & charge it while I shower.  But I haven't showered in the past 36 hours just to see if I can get the tile to show up.  It hasn't & I check everyday.  I want to be clear: the Tile is not there.  I'm not even looking for a score at this point - just the tile.  I know to tap the Edit button & I do see all the other tiles are there: Mindfulness, Blood Glucose, Health Metrics, etc.  But no Readiness Tile.  Am I missing something?  Is it somewhere else?  Is it bc my phone is so old - iPhone 6?  Thank you in advance!

[Odyssey13 · Accepted solution]

Hi @tcvaldez  to use all the features of the app, you need iOS 14 or higher. Here is more information on readiness score - click to read

[tcvaldez]

Thank you Odyssey13!  At least I know I'm not crazy.  I know I need to update my phone.  I'll get on that.  Thanks!