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White screen on charge 5

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‎08-02-2022 04:38

‎08-02-2022 04:38

I've tried all the reset options and the screen is still white and unresponsive. Please advise 

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‎08-02-2022 06:12

‎08-02-2022 06:12

Contact support directly. I had this after the update and I've not got a replacement en route. You will have to provide a video of you attempting a 3 button press reboot etc but, if like mine, the screen remains white, they will likely replace it as long as it's in warranty.

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‎08-02-2022 09:45

In response to SunsetRunner

‎08-02-2022 09:45

Thanks for the heads up. Mine is not even 3 days old so very frustrating 

Will contact them

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