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Why GPS connection is faster on Charge 4 verses Charge 5?

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‎07-18-2022 12:14

‎07-18-2022 12:14

Why does Charge 5 take so long to connect to GPS where my Charge 4 was automatic when I started a Bike exercise ride?

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1 REPLY 1

‎07-19-2022 06:11

‎07-19-2022 06:11

Hi, welcome to the Fitbit Community forums, @GBike. 

 

Thank you for sharing all these details about the inconvenience you've been having with your Charge 5. 

 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they've shared some information with you. In this case, they will let you know how to proceed. 

 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


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