Why does my sleep information only show my watch after I go into the app

[Isabel1976]

So I am new to this device but when I get up in the morning and I look at my watch under the sleep picture should it not show my sleep data as it is meant to? So far the only way for it to be seen on the watch is if I then grab my phone or go on my computer to go to the app or my dashboard and then it will show my watch?? That can't be right and the only way that it will show on the watch because then what's the point of it showing on the watch at all when you have to go on to the dashboard? Why don't you just go into the dashboard and look at it then why is there an picture of the sleep thing on your watch because it's totally useless at that point

[LZeeW]

Hello @Isabel1976 and welcome to the Community.  I think you are checking your Charge 5 too soon after you wake up.  You need be a little active for several minutes before your Fitbit 'decides' that you are awake.  Also, your Fitbit syncs every fifteen minutes.  Try waiting just a bit longer before you check.