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Will I receive the Premium trial with Charge 5 if it's bought from a local retailer?

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‎09-02-2021 09:00 - last edited on ‎09-03-2021 13:35 by Fitbit Moderator

‎09-02-2021 09:00 - last edited on ‎09-03-2021 13:35 by Fitbit Moderator

Will I be able to get the offer if I pre-order the Fitbit Charge 5 from a local retailer? The deal here is that you get it for more or less the official price bundled with a Nevermonday Smart Flask for free if pre-ordered within 15.09.2021.

 

Moderator Edit: Clarified subject

Aria, Charge 5, and Xiaomi Mi A2 Lite (Android One) user.
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‎09-05-2021 13:24

‎09-05-2021 13:24

@jfe Your Charge 5 comes with a 6 month premium trial. I'm not sure if premium is available in every country. Come to think of it, fitbit is not available in every country.

As @Julia_G points out. You will be offered the option to add the 6 months of premium after setting the tracker up. 

Keep an eye on the app for the banner, you have 60 days to make the decision. 

View best answer in original post

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4 REPLIES 4

‎09-03-2021 12:36

‎09-03-2021 12:36

Hi, @jfe , if you buy from an authorised retailer, I am pretty sure that you will be offered the Premium free trial option when you first register your new Fitbit.  It is important in any case to buy from an authorised retailer, as that will make sure your warranty is valid.  There is a list of retailers here .  I am not sure whether this is a complete, exhaustive list.

Sense, Charge 5, Inspire 2; iOS and Android

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‎09-04-2021 04:43

In response to Julia_G

‎09-04-2021 04:43

My retailer (Elkjøp) is listed on the list of official Norwegian retailers. Have a feeling that I will only get a month's free premium after ordering from them (as this offering pops up every time I need to reinstall the app due to syncing problems experienced lately with the same setup Charge 3 and Xiaomi Mi A2 - 3 times past 2 months).

 

Thanks for responding! Pre-ordered it now. If I do get a 6-month free premium after activating the device that would be super.

Aria, Charge 5, and Xiaomi Mi A2 Lite (Android One) user.
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‎09-04-2021 22:56

In response to jfe

‎09-04-2021 22:56

@jfe  Exciting that you decided to order!  Be sure to let us know what you think when it comes, and post here on the Community if you have any questions or tips to share.  

Sense, Charge 5, Inspire 2; iOS and Android

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0 Votes

‎09-05-2021 13:24

‎09-05-2021 13:24

@jfe Your Charge 5 comes with a 6 month premium trial. I'm not sure if premium is available in every country. Come to think of it, fitbit is not available in every country.

As @Julia_G points out. You will be offered the option to add the 6 months of premium after setting the tracker up. 

Keep an eye on the app for the banner, you have 60 days to make the decision. 

Best Answer