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Wrong time on watch / Can not syncronize to phone

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‎07-04-2023 11:24

‎07-04-2023 11:24

My phone Can not syncronize to the watch. Loading and failed everytime, tells me to get support.

 

the time is also all wrong. 20:15 irl. 15:10 on watch. Makes No sense.

 

Can not see my history on fitbit. With steps or anything else on fitbit app

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‎07-05-2023 16:00

‎07-05-2023 16:00

Hello & welcome @Swinq 

Sorry to see that you're having problems with syncing your device and Fitbit app on your phone. Were you able to sync successfully before? 

This link will take you to an article that has all the recommended troubleshooting steps for: Why won't my Fitbit device sync? 

Hopefully, following the troubleshooting will get your devices syncing properly, which should also resolve the incorrect time issue. If you are still seeing a problem with the time not being correct, please let us know. We'll try to help you troubleshoot that issue.

Rieko | N California USA MBG PE

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