01-28-2022 05:49
01-28-2022 05:49
The steps counted from yesterday are not cleared so it has become a cumulative count for two days. Any way to clear the data so I can start great fresh every day?
Best Answer01-28-2022 07:42
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-28-2022 07:42
Hi @CaptTom a friend of mine has that happen now and again, but it's usually due to the fact they need to sync more often. Try syncing a few times and restarting your Charge 5 to see if that helps get the steps back to where they belong.
01-28-2022 18:27
01-28-2022 18:27
01-28-2022 18:38
Diamond Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-28-2022 18:38
Great news @CaptTom sometimes just restarting everything, as you did, makes all the difference.