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band won't stay on my charge 5

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‎10-04-2023 08:52

‎10-04-2023 08:52

Band won't stay on Charge 5

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‎10-04-2023 16:33

‎10-04-2023 16:33

Hello @CeciliaandWalke 

It sounds like you may have a defective device if the wristband that came with your device will not stay connect. You should contact Fitbit support (<-- click link) to see about getting a replacement device. 

Rieko | N California USA MBG PE

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