halo I hove a knew charge 5 and I hove a problem with that.
It does not counts the climb floors and the result (after syncing) is always zero.
With my old charge 2 every day I climbed over from 8 floors per day,
I would like to help me with this problem if someone knows something about it.,
Thank you for your attention
Spyros
Answered! Go to the Best Answer.
Best Answer
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Unfortunately, the Charge 5 does not track floors as they left out the necessary sensor. See the comment from Fitbit in this thread: https://community.fitbit.com/t5/Charge-5/Altimeter-Floor-Counter-for-Charge-5/td-p/4947437
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
Unfortunately, the Charge 5 does not track floors as they left out the necessary sensor. See the comment from Fitbit in this thread: https://community.fitbit.com/t5/Charge-5/Altimeter-Floor-Counter-for-Charge-5/td-p/4947437