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heart rate assessment app not working properly

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‎07-25-2022 15:05

‎07-25-2022 15:05

The heart rate assessment says it is installed. I followed all the steps previously outlined in other similar topic questions. When I click on the "view results" it doesn't ask any questions. When I click on the "start" from the watch window the notification for the app shows on the phone, but when I tap it nothing happens. I have logged out of fitbit. Uninstalled the app. Rebooted the phone. Reinstalled the app and still nothing. 

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‎07-25-2022 18:16

‎07-25-2022 18:16

@Kats01430   Here is a step by step YouTube video  that shows the set up.  It might help you.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎07-26-2022 06:58

In response to LZeeW

‎07-26-2022 06:58

I used this but am not getting the prompts.

Sent from my iPad
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