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my Charge 5 only shows 5 small icons with a blue on in the middle. What does it mean?

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‎08-21-2022 10:51

‎08-21-2022 10:51

I was wearing my Charge 5 on a walk yesterday on a paved trail.  When we left the park to go home by Charge 5 would not give me the time or anything else.  It only shows 5 tiny icons with a blue one in the middle.  I charged it, It says it is charged and still I get the same thing.  I am not aware of getting it wet or doing anything to damage it.  It just stopped working.  Can someone please help me?

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‎08-21-2022 13:46

‎08-21-2022 13:46

Hi, @LadyRev87 , I am not sure about your icons, but in cases like this a restart almost certainly will get everything back to normal.  Please follow the instructions in this help article .

 

I hope this helps!  Please post again if you are still having issues or if anything is unclear.

Sense, Charge 5, Inspire 2; iOS and Android

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