04-12-2023 16:18
04-12-2023 16:18
I just received my charge 5 but there is no ecg app on it. I am in Singapore, should be in the list. I tried to install it by myself but failed. What happened?
Answered! Go to the Best Answer.
04-13-2023 02:51
04-13-2023 02:51
Hi, @shuhemanxi , yes, the ecg app should be available in Singapore. Please check that it is correctly registered to your country. Please click on “Dashboard” at the top right hand side of every page when you are logged in to the community. From the Dashboard click on the gear icon top right and find the settings menu and check your country.
Please let us know if that helps. Welcome to the forums.
Sense, Charge 5, Inspire 2; iOS and Android
04-13-2023 02:51
04-13-2023 02:51
Hi, @shuhemanxi , yes, the ecg app should be available in Singapore. Please check that it is correctly registered to your country. Please click on “Dashboard” at the top right hand side of every page when you are logged in to the community. From the Dashboard click on the gear icon top right and find the settings menu and check your country.
Please let us know if that helps. Welcome to the forums.
Sense, Charge 5, Inspire 2; iOS and Android
04-13-2023 03:17
04-13-2023 03:17
Wow it works! Thanks @Julia_G !
04-13-2023 03:48
04-13-2023 03:48
@shuhemanxi great! So glad that worked for you! And thank you for marking my post as a best answer.
Sense, Charge 5, Inspire 2; iOS and Android