phone number or mailing address for shipping

[4-0]

Can any tell me how to get a mailing address to send my charge 5 for repair?

thanks

[4-0]

WHY CAN'T WE UNINSTALL THE UPDATE?

[Celtic_Babog]

If only we could.

[Odyssey13]

Hi @4-0  these devices don't get repaired. The best thing to do is get with customer support and see what they can do to help you. And no, you can't undo an update on your Fitbit.

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options

[4-0]

Thanks very much!