11-07-2022 14:35
11-07-2022 14:35
I just got a Charge 5 replacing my old Inspire 2. After wearing it for half a day, I noticed that the iphone app view that used to show a nice graph of steps throughout the day is now blank, saying "No measurements" in the middle. This used to display very nicely with bar graph in increment of 15 minutes. I also noticed that when I log in to the web dashboard, this information is available. It is just not showing up at all on my iphone app. I tried to log out and restart both the app and the device multiple times, but it did not fix the issue. Is there anything I can do?
Best Answer11-07-2022 16:52
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11-07-2022 16:52
Known ios app bug.
Best Answer