received US discount code but i live in Canada

[caniblekitty]

so my charge 5 died last weekend as thousands of other’s did. i reached out to fitbit and they did give me a code for 50% off my next fitbit purchase however the code is only for US residents with a US shipping address and i live in Canada (also where i purchased my charge 5). so my question is does fitbit costumer support respond to email replies and will they give me a discount code that works in Canada? 

[JuanFitbit]

@caniblekitty , A warm welcome to the Community! Thank you for your message. 

I verified with Support and they confirmed to me that your message was received and you should already have received a reply.

If you cannot find the message in the inbox, please verify the spam/Junk folder. 

[moonchicago]

Let me guess, your Fitbit went black screen for nothing overnight? Then they tell you since it's not on warranty anymore there's nothing to do? Then they give you a rebate for your next purchase? Sounds like a planned gimmick... That's what happened to me anyway and a lot of other people here in the forum. At one point this will be known and they will loose loyal clients over time. 

[caniblekitty]

Update i received an email back and it was switched to Canadian store. 

[JuanFitbit]

@moonchicago , Nice to see yo around. Thank you for your feedback. 

@caniblekitty , Thank you for your reply ! I'm glad that the code was changed and you can use yours in the Canadian shop. 
Happy stepping