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the charge 5 wallet connection

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Does the charge 5 need to be connected to google pay in order to work? Mine won't work at all and my charge 5 has already been updated. I live in Canada and I called my bank and they said they have the assessable to do the Fitbit wallet. Someone help me? 

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It has no connection to Google Pay.

 

See What should I know about Fitbit Pay? 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Does it need connection to a certain phone (eg: does it need NFC connection) 

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No, NFC is all in the Fitbit device.  That is what you hold near the sensor to with the Wallet app displayed.  You don't even have to have phone with you.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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Can you send me a link on how to link my debit card? It is stating there's an error. 

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From the link I posted above

 

JohnnyRow_0-1642558863662.png

 

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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