tracking mileage on Charge 5

[ironXtreme]

I recently upgraded to the Charge 5 for the GPS so I can track mileage on my runs/walks, but I can't seem to figure out how to get mileage on these activities. It shows mileage for a few runs, but all of my walks and some shorter runs just show the steps, HR, etc. and not the mileage/GPS data.

How can I get my Charge 5 to track mileage on all runs + walks?

[Heather-S]

@ironXtreme Hello! The best way to get your mileage is to make sure when you go for a walk, run, or a hike that you choose one of those activities from your Charge 5 Exercise option. By tracking the activity from your Charge 5, you'll get your mileage and a map of where you walked. 

[ironXtreme]

Hi Heather,

Thank you for responding.

How do I track the activity from my Charge 5?

Thanks

[Heather-S · Accepted solution]

@ironXtreme Here is the Charge 5 Manual for you, but I snipped the section on tracking exercises with your device:

[ironXtreme]

Thank you Heather! This is so helpful in many ways--I didn't even know about swiping left/right on the watch.

[hopefully just] one more question: I don't see "walk" as an exercise option. Is there a way I can add that into the lineup?

[RunWalkCrawl]

Open the FitBit app on your phone. Click the “Charge 5” icon. Then select “Exercise Shortcuts” then edit. You can add walking as an exercise. You can have 6 shortcuts at one time so you may need to delete one before adding walking. 

[Heather-S]

@ironXtreme Just what @RunWalkCrawl said. There is also a video here showing how to add different exercises as well.  🙂

[ironXtreme]

Thank you both @Heather-S and @RunWalkCrawl  for all the help!
TBH I had almost given up on Fitbit bc I had such a bad experience with the help chat when dealing with my old device, but you have really helped me figure things out and I'm excited to see what I can do with my new device!

[Heather-S]

Glad we could help @ironXtreme 🙂  I hope you enjoy your new device!