01-04-2024 11:04
01-04-2024 11:04
I bought a Charge 6 to replace Inspire 2 that now has bluetooth issues. I go to add the Charge 6 and it won't let me without migrating. I try to migrate and it says I already have a google fitbit account. I log into fitbit with the other mail address and it has the old email address as my email address but it says it is GOOGLE account created Nov. 2023.
What do I do now?????
Ron Osborn
01-04-2024 13:47
01-04-2024 13:47
here are the support contacts I've gleaned over the years on the forums.
when there is someone available, chat is an option. Phone or X/Twitter works well, too.
https://myhelp.fitbit.com/s/support?language=en_US
Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:
USA: click
Canada: click for options