help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Active minutes inaccurate.

‎09-16-2025 08:31 - last edited on ‎09-16-2025 12:37 by Fitbit Moderator

‎09-16-2025 08:31 - last edited on ‎09-16-2025 12:37 by Fitbit Moderator

I usually get 50 active zone minutes on my daily walk. For several days, I’ve only registered 3-5 minutes on my device. Walking the same speed;  etc. Anyone else having this issue? 

Moderator edit: updated subject for clarity

Best Answer
0 Votes
1 REPLY 1

Thursday

Thursday

Hello @wfpk43 

That does seem very unusual to get such low AZM for a walk that you normally do. What do your heart rate graphs look like for your walk? Does it show your heart rate getting up into the AZM zones?

Rieko | N California USA MBG PE

Best Answer
0 Votes