Activity goal won’t show

[SandraDfit]

My activity zone goal is set to 1 hr under settings, but my screen keeps showing 0 zone minutes goal. It shows my actual zone minutes completed, but for example, says “85 of 0 zone minutes completed”. This happened suddenly and now reflects every day this way.

[mrskarcar]

Same here! I’ve restarted, rebooted, and re-paired my device but so far nothing is working to resolve this.

[Hannahs_mom]

I’m having the same issue! I came here, hoping someone had a solution.

[Rich_Laue]

@SandraDfit Let's make sure I'm reading you correctly.

Zone minutes are set for 60 minutes 

 However in the home page, tapping Zone Minutes takes you to this page and shows a goal of Zero minutes. My example shows 14 of 22. The same 22 I show above. 

 

[SandraDfit]

 

 

yes, that’s exactly what I mean.👍🏻

[burahobbit]

Any luck finding a solution? I’m having the same problem.

[SandraDfit]

No. It’s still doing it and I haven’t found any ideas on how to correct it

[LukeyB27]

Following this because I’ve been having the same issue for the past week or two.. 

[RiekoC]

Hello, @LukeyB27 

Please let us know what troubleshooting you've tried so far. Have you already tried uninstalling & re-installing the Fitbit app?

• Log out of the Fitbit app on your mobile device
• Uninstall the app
• Re-install the app
• Log back into the app

[LukeyB27]

I've got a Versa 4 and I had power cycled the Fitbit, force-closed the app, and power cycled by phone. All of that did nothing. Then I did what you suggested and that worked! Logged out, uninstalled, re-installed and logged in. Changed my goal a couple of times and now it's keeping up and showing as normal. 

Thank you @RiekoC!

[burahobbit]

The only thing that finally helped me was to first sync my data so I didn’t lose anything, but I completely deleted my Fitbit device from the app so they weren’t connected at all, restarted my fitbit device, then reconnected/re-synced

[Chip60]

I had the same issue. I uninstalled and reinstalled the fitbit app on my phone and it corrected the issue. I had to reset my goals again, but it is now working as expected.