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After update screen black and drains battery in 1 day

‎06-22-2025 08:51

‎06-22-2025 08:51

After the latest update my screen went black for a couple days then came back on for a day and now is just the black screen again. My warranty just ended a few weeks ago. I've restarted, deleted everything and reinstalled it. Nothing works. Fitbit said they'd offer me a discount on a new fitbit but that's just been "processing" for 3 days now.

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1 REPLY 1

‎06-24-2025 17:44

‎06-24-2025 17:44

Have you tried a restart? With a black screen, you will have to use the hardware method. 

From https://support.google.com/fitbit/answer/14194938?hl=en#zippy=%2Ccharge-and-charge

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